Emergency Maintenance Situations

The items on this list are considered emergency/critical maintenance situations and will be responded to day or night.  CALL 824-5964 immediately (office hours) and 294-1812 (after hours).


  • Waste water coming up in the bathtub, toilet or outside of building from pipe in the ground.
  • ŸSink or bathtub that is backed-up and water is actively rising.
  • ŸNo hot water
  • ŸWater heater leaking into the apartment
  • ŸBroken water pipe with water gushing from it or water gushing out of the ground
  • ŸBroken fire sprinkler head that is causing damage in the apartment
  • ŸWater coming up through the floor
  • ŸCeiling leak that won’t stop
  • ŸSmell of gas
  • ŸNo water pressure in apartment
  • ŸToilet tank running profusely and will not stop
  • ŸSink or tub faucet that is running at full force and will not shut off or slow down
  • ŸLaundry room flooded
  • ŸStorm drain or gutter is backed up and is leaking into apartment or prevents you from getting to your car
  • ŸSprinklers are running for more than 1/2 hour


  • ŸShort in electrical receptacle or wall switch
  • ŸSparks or smoke coming out of electric range
  • ŸPower outage
  • ŸSections of exterior lighting goes out
  • ŸThere isn’t a fire, but the fire alarm or smoke detector is making noise


  • ŸBroken windows
  • ŸBroken locks
  • ŸLocked-out


  • ŸRefrigerator stops working
  • ŸFire access road poles, chains or gate open

If you have concerns that are not on this list, please leave a message on the After Hours Non-Emergency Maintenance Line. If you feel it may be a critical issue, please feel free to call to and confirm whether or not  it is an emergency.

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