Would you like to see a UCI Claire Trevor School of the Arts production for free?
Volunteer to Usher!
It is as easy as 1-2-3:
Step 1: Complete the form for the show you would like to usher for:
9 to 5: THE MUSICAL will only have IBT Ushers
DANCE VISIONS 2025 will only have IBT Ushers
DANCE ESCAPE 2025 Usher Sign-ups
LA BELLE ET LA BÊTE Usher Sign-ups
PHYSICAL GRAFFITI 2025 Usher Sign-ups
Step 2: Review the information below.
Step 3: Receive confirmation of the time that you will usher.
Ushering Information:
Thank you for volunteering your time to usher for Claire Trevor School of the Arts. Ushers play a vital role in the performance experience for audience members. As an usher, you are one of the first friendly faces the audience meets and you represent the Claire Trevor School of the Arts
To help familiarize you with the show, we would like to invite you and your guest to the Invited Dress Rehearsal of the performance you are ushering. The Invited Dress Rehearsal will help to anticipate when the Intermission is as well as give you the opportunity to see the show, as your responsibilities as an usher may require you to miss parts of the performance. Please see the Production Calendar for the Invited Dress rehearsal date. This invitation is non-transferable. If you intend on attending the Invited Dress Rehearsal, please contact the Stage Manager of your production. Thank you.
DRESS CODE
The dress code is professional for all Claire Trevor School of the Arts events. This means black dress pants, white dress shirt/blouse and black dress shoes. No jeans, T-shirts or open-toed shoes are permitted and your attire should be something you are comfortable in for the duration of your call (you may be standing for several hours). You will forfeit your place as an usher if you are not dressed appropriately. All House Managers have been told to enforce dress code standards at all shows and performances.
PROCEDURES
Supervisor: Your supervisor is the House Manager.
Promptness: Arrive at the theatre promptly 1 hour prior to the performance start time. Immediately check in with the House Manager to receive instructions. Responsibilities may include scanning tickets, distributing programs, cleaning the seating area, opening intermission doors, assisting audience members during the performance and other duties as assigned.
Absences: Please inform the Production Office at least 24 hours prior to the call time if you cannot complete your usher and please try to find a replacement. If you fail to appear without notice, you may be restricted from ushering again.
Attitude: We expect a proactive, upbeat, respectful attitude from each of our ushers. Your attitude affects the patrons’ experience. Be helpful, pleasant, and courteous to all patrons while maintaining house policies.
DUTIES (may include, but not limited to)
Prior to the Performance:
- Cleaning the seating area
- Scanning Tickets
- Distributing programs
- Assisting patrons to their seat
- Answering questions about the production
During the Performance:
- Assisting the House Manager with seating latecomers.
- Opening the House doors for Intermission.
- Assisting patrons during the performance (i.e. if an audience member is exiting to use the restroom, you need to help guide them out with a flashlight)
- Enforcing the Claire Trevor School of the Arts policies (see above)
- Helping patrons back to their seats after Intermission.
Post-Performance:
- Opening the House doors at the conclusion of the performance.
- Assisting patrons in exiting the House.
- Cleaning the seating area.
- You must check-in with the House Manager before leaving.
POLICIES
- Everyone must have a ticket to enter the theatre. Direct patrons without a ticket to the Box Office or, if it is closed, to the House Manager. NOTE: The Dean, Associate Dean, Assistant Dean, Production Manager, or Assistant Production Manager may enter the house at any time without a ticket.
- No photography or recording equipment of any kind is permitted (unless otherwise directed by the House Manager). If you see a camera or a video recorder, please inform the patron of the policy. If the behavior persists, inform the House Manager who will confiscate the recording device until the show’s conclusion.
- No refreshments of any kind are permitted in any of our theatres with the exception of water in a sealable container.
- No sitting or standing in the aisles is permitted at any time during a performance.
- No large obstructions are allowed inside the theatre unless they fit directly under a seat without intruding into the aisle.
- No pets are allowed inside the theatre, with the exception of service animals. Contact the House Manager if this situation should occur.
- Greet all patrons as you encounter them. For example, “Hello. Welcome to the Claire Trevor School of the Arts,” or, “Welcome to the Claire Trevor Theatre.”
- Offer assistance to all patrons. For example, ask, “Would you like help finding your seat this evening?” Also, please escort patrons to their seats, if needed.
Any situation that you do not feel comfortable dealing with should be reported immediately to the House Manager.
EMERGENCIES
- If at any time you should hear the fire alarm sound, you are to immediately open all exit doors inside and out of the theatre and assist in directing the patrons out of and away from the building. When the house is empty, close the doors and leave the building. At that point, you will contact the House Manager for further instructions.
- If we should experience a power outage and have to evacuate the building, use available flashlights to assist patrons out of the theatre. DO NOT BEGIN ANY EVACUATION UNTIL AN ANNOUNCEMENT IS MADE TO DO SO.
- If you should see, at any time, the House Manager or Stage Manager walk onto the stage and stop a performance for the purpose of evacuation, immediately open the doors for the patrons. Remain calm and assist the patrons in exiting the building.
- It is your responsibility to remain calm and collected in the event of an emergency. The safety of the patrons depends upon your ability to safely direct traffic out of the building.
If you have any additional questions or concerns, please consult with the House Manager (onsite) or the Drama 101 Coordinator Team at production@uci.edu.
Again it is as easy as 1-2-3:
Step 1: Complete the specific show form above.
Step 2: Review the information above.
Step 3: Recieve confirmation of the time that you will usher.
If you haven’t received confirmation within a week or have any questions please contact the Drama 101 Coordinator Team at production@uci.edu
Thank you!