Exercise 3.3: Grace & Clara (Team 6)

Collapse, Home, Game, Longing

COLLAPSE, HOME, GAME, LONGING

The year is 2029 and the same president is in office. After being re-elected in 2020, he amended the Constitution so that he could be granted a third term in office. At this point, the government has gotten so corrupt that democracy exists only on paper. In reality, all the elections are rigged. Over the last ten years, much as changed. There has been a drastic cut in global sustainability programs since the POTUS declares climate change a hoax and there has been an increase in manufacturing factories, as business relations with China and other nations have plummeted. The POTUS’s narcissism has grown worse each year, as he focuses only on corporate gains and turns a blind eye to the global warming and pollution that now terrorize every major city. Compared to 2019, there are now twice as many factories in the U.S., a 20% increase in nuclear power plants, and a 30% increase in fracking all over the states, which has led to an increase in the frequency and magnitude of earthquakes all over, especially in Los Angeles. Meanwhile, the POTUS brags that the nation has never been more self-sufficient. More and more people are dying each year of various cancers and toxins, the atmosphere is filled with impurities, there are an increasing amount of holes in the ozone layer, and local vegetables are more often than not being created in labs as a result of the harsh farming conditions.

Standing in his apartment in downtown LA, a man can hardly believe what has become of his beloved city. His gas mask lies on the floor beside him. He remembers when the skies were blue, and nature was abundant. He misses the days when he got to walk down the street and enjoy the refreshing breeze brought on by living walls that used to be on the sides of so many buildings in DTLA. Now, much of those buildings have become factories and any plant life that once sustained itself can no longer survive. It is devastating that within only a decade, so much has collapsed. Those days feel like a dream now. The man looks at his apartment floor, which is still in ruins from the last earthquake a couple weeks ago. He has given up fixing it, since earthquakes happen so frequently now. Meanwhile, “Farmville” flashes on his old TV. He enjoys playing it from time to time as it reminds him of his childhood, of better days, of a time when the man and Earth lived in harmony. He looks outside longingly and sighs.

3.2 Personas: Grace Guo

PERSONA

SCENARIO

Marcus O’Ryan is an overworked, over-achieving financial analyst at a top finance firm located in the Financial District of downtown Los Angeles. Every day he wakes up at 7 AM and walks five blocks to work. As a bit of a workaholic, Marcus constantly has his eyes glued to his phone screen checking for incoming new messages from work every 5-10 minutes. Due to the fact he hardly gives himself a break, he is frequently sleep deprived and stressed. However, as Marcus walks by a vegetative cooling wall on a nearby skyscraper, he feels a gentle breeze brush past him, as if reminding him to relax. Somehow, being in this lush environment regenerates him (biophilia effect!) and he puts his phone away, feeling less stressed and ready to take on the day.

STORYBOARD

Narratives: Grace Guo

I frequently get a boba milk tea before running errands. My narrative poem takes place at Trader Joe’s after I’ve gotten some milk tea from my site. It’s a common enough scene of me doing some shopping for food. However, the twist is that the story is told from the perspective of the food item I’m shopping for, which is cookie dough.

A major theme I explored with this project was the themes of false hope and unmet expectations. We often create stories for ourselves of what something will be like which often turn out false. In the case of our poor clueless cookie dough, the harsh realities are not only disappointing but horrifying and painful, ultimately resulting in its death. 

Photo I created using personal images (photo and receipt) and a free non-attribute stock image from pxhere

Poem transcribed below:

She drinks milk tea as she walks near
When she sees me, a smile appears
She reaches out and pulls me close
I can’t believe I’m the one she chose

Taking out her pouch, she checks me out
I hear the sound of freedom’s bell
Some may call this luck, but I call it fate
Beyond the sliding gate, a new life awaits

Blue skies and a warm sun that shines
Replace cold mist and artificial light
She gently puts me on her seat
In that moment, I’ve found my peace

An engine whirs, the world blurs
She’s taking me on an adventure
After a few, calm is restored
She brings me through a dark red door

Something in me begins to stir
As she grabs a pair of large scissors
Cutting me across the top
Horrified, I beg her to stop

I speak in tongues she cannot hear
Filled with sorrow and despair
She places me on a silver tray
This must be some kind of mistake

Locked within a scorching inferno
Please don’t tell me this is how I go
My chocolate skin begins to melt
I think to myself, this must be hell

This can’t be my fate
No! Wait!

Too late

I’m baked

Project 2.3.2: Grace Guo

 

My journey around my neighborhood starting from my house

I thought this exercise was a nice change of pace from my day-to-day routine because it forced me to be fully present as I took a walk around my neighborhood — something I hardly do anymore. Initially, I didn’t think I would be able to observe anything except “houses”; however, that proved not to be the case as I soon guided myself to our neighborhood park. Some notable events that occurred were getting barked at aggressively by several dogs, stepping in wet grass and soaking my white shoes in mud, nearly passing out from hunger as I walked by a house that smelled deliciously of pizza, and taking a moment to appreciate the gold crescent moon that lit the sky as day turned into night.

I find the concept of the Psychogeographic Map fascinating because it gives readers of my map the chance to not only follow me on my physical journey but my mental journey as well. My journey is not only marked by landmarks and sounds (external forces) but subjective internal forces as well such as hunger (when I smelled the pizza) and gratitude (as I gazed upon the moon). I feel that psychogeographic maps are important because they provide insight into how someone internalizes their external space. For planners of a physical space, getting a collection of psychogeographic maps created by people visiting that space can increase their empathy and guide their decision-making.

Project 2: Grace Guo

Screenshot from Google Maps

For my site, I chose to visit a food plaza near my house at night roughly around 9:30PM. This area is highlighted purple on the map above. This center features a  wide array of primarily Asian restaurants and cafes with a Lollicup, a popular Taiwanese boba spot, at its center. It is also located across the street from another plaza with a 99 Ranch Market, other Asian specialty stores, salons, and cafes.

 

Rough sketch of the area.

FORCE 1: HANGOUT SPOTS

In my (embarassingly juvenile) rough sketch of the area (Figure 2), I depicted popular hangout spots by drawing stars and later coloring them in either red or orange to indicate intensity (red being more popular). I noticed that the center of the plaza, Lollicup, was the most popular area for people to just sit around and talk. There were more people seated outside Lollicup than there were seated in the gazebo.  People also tended to gather in front of the fountain that faces the street just to stand and talk. However, I noticed that people usually stand in front of this fountain either when they are getting ready to head back to their cars or when they have just arrived at the center and are figuring out what to do next.

Force 1: Hangout Spots

 

Pond by Lollicup and the sitting area

FORCE 2: LANDMARKS 

At the front of the plaza, there is a fountain. From that point, there is a mini manmade nature path that leads to a centrally located manmade pond that is right next to the gazebo sitting area. There are 3 mini nature pathways (paths with pebbled flooring and a lot of shrubs surrounding) that branch off from the pond and lead to the back of buildings.

 

 

Force 2: Landmarks

 

Path to nowhere

FORCE 3: FORGOTTEN ZONES

The photo to the left shows a little manmade nature path that leads to a dead end in the center of these bushes. When one reaches the center, there is nowhere to go but back. I have never seen one person utilize this path. While on the topic of pathways, other forgotten zones included the pathways leading to the backs of buildings. While these pathways are built as a shortcut to the other side of the center, I noticed that most people tended not to take these paths because there is another parking lot located on the other side. Therefore people park on the other side if they are trying to visit one of the shops on the other side. It is rarer that someone will park on one side and walk through to the other side if they already know what they came for because that would equal more walking.

Force 3: Forgotten Zones

 

FORCE 4: ASIAN RESTAURANTS & CAFES

This center offers a large variety of Asian restaurants and cafes from various Asian cultures. Some of the more popular restaurants and cafes include: Taiko, A&J Restaurant, Shik Do Rak, Lollicup, and 7 Leaves Cafe. Unsurprisingly, there are more Asians in this plaza than other races. Even so, there was still quite a bit of diversity. During my observation, the ratio of Asians to non-Asians was probably about 7:3. 

Force 4: Asian Restaurants and Cafes

 

People sitting inside Lollicup

FORCE 5: NIGHT OWLS 

As this center is very Asian-centric, another hallmark of Asians is that they love to go out at night. As a result, quite a few cafes, restaurants, and dessert shops in this area are open late (past 10PM). A cafe that does an excellent job catering to the night owl demographic is Lollicup. Lollicup decorates their main sitting area with hanging string lights that create a nice ambience at night. People are often seated outside talking. Meanwhile, they also play music inside and light up their walls with color-shifting LED lights, which adds a pop of festivity to the area and makes it all the more alluring for the night owls.

Force 5: Night Owls

Map of all 5 Forces:

 

Informations 2.1.2: Grace Guo

 

Irvine Spectrum Map
Irvine Spectrum Online Interactive Map

This is the online interactive map for the Irvine Spectrum, an outdoor shopping plaza. Immediately after arriving upon this page, it is plain to see that color is used to improve the aesthetic, draw attention, and assign meaning.

parking availability meter
Parking availability meter

The parking availability meter uses a spectrum of colors from green to yellow to red to represent how open or full the parking lot is. The more green, the more open. This choice of colors is a form of surface mimicry, mimicking the colors of the stop light. It, therefore, makes the information appear more familiar and recognizable. Even without reading the labels, users can quickly identify that green indicates the path of least resistance because of their familiarity with stoplights, where green represents “go”.

Moreover, the visual quality of the colors draws the immediate attention of the viewer. This is considered a form of hierarchy since the colors make this portion of the page stand out above the rest and are likely what the user will first focus on when landing on this map. This makes sense because finding parking is the first thing people must do when going anywhere.

Amenities iconography showing the hover-over effect for Bicycle Rack

Looking at the right side of the page, the iconography is likely the next object of focus for the user. Using commonly recognized symbols to convey amenities allows the user to recognize their meanings immediately. However, in case the user is confused, hovering over the icon shows what the icon represents.

Bathroom iconography on the map
Bathroom iconography on the map

 

Iconography saves the user the hassle of having to read things out and makes it easier to identify these amenities on the map itself.

 

 

 

 

Overall, this map does a great job at promoting visibility for all its features and making it clear what each portion of the map signifies. The design is clean, visually appealing, and easy to use.

Objects, Part 2: Grace Guo

Chairs at Work

Work Chair with Exercise Ball Seat Cushion

This is my work chair, where I sit 8 hours a day, 5 days a week. I haven’t had much time to go to the gym due to my busy schedule so I decided to invest in this exercise ball seat cushion for my work chair. This seat cushion is designed to work my core muscles by forcing me to sit in an upright posture and makes me feel like I’m getting a low-key workout at my desk. It makes me feel twice as productive while I work, since I like to convince myself I am simultaneously working out. The seat cushion is also 10x more comfortable than the original chair cushion, even when I’m sitting on it the wrong way. Admittedly this cushion looks a bit goofy but I feel like it’s really “me”, and it makes showing up to work that much more delightful. I also enjoy spinning around in this chair. I fidget a lot, so I always appreciate when a chair has wheels.

Chair in Boss’s Office

This is the chair I sit in when I’m talking to my boss in his office.  It’s a pretty mundane spectacle in a rather grotesque shade of lime green. After being used to sitting in my main work chair, this chair’s thin cushion pales in comparison. However, the more stiff structure of this chair causes me to feel more attentive and focused, which is helpful when interacting with my boss. I don’t typically utilize the back or armrests because I am usually leaning forward on my laptop when seated in this chair. While I do not like this shade of green, it does kind of brighten up the mood a tad (perhaps because it has hints of yellow in it). While this chair also has wheels, I do not spin around in it for obvious reasons.


Chairs at Home

Room Chair

This chair (if you can even see it) pretty much depicts the chaos that is my adult life. It is an office chair that faces a table in my room. I typically sit in this chair when I’m making jewelry for my online shop. This chair clearly has multiple functionalities as it doubles as a laundry basket. Sometimes I find myself in a haste and throw my clothes on this chair. The result is that I have slightly more than a couple inches of actual sitting space. To say that this chair causes anxiety would be an understatement. It seems that every time I remove my clothes from this chair, clothes find their way back. For what it’s worth, at least I can comfortably place my elbows on the armrests.

Kitchen stool

All I think of when I see this stool is my ravenous hunger being satiated. This is the stool I sit on when I am eating, whether it’s dinner or a midnight snack. While I wish this stool had a backrest, I’m usually far too hungry to care what I’m sitting on. In fact, I feel that since this chair does not have a backrest, it actually forces me to sit in a better posture which aids digestion. The cushion is a nice touch too, as it is quite comfortable. Overall, I have no qualms with this stool. It serves its purpose.

 

My bedchair

Perhaps my favorite “chair” of all isn’t even a chair, it’s my bed. When I am seated in my bed, it is usually the end of a long day. Whether I’m relaxing or working, sitting in my room on my bed always gives me an overall sense of peace. I lean back against two propped up pillows for added comfort while sitting. I like the fact that I can stretch out my legs on my bed. I also enjoy the fact that I feel very at home and safe when I am in bed. It feels like a space that is strictly mine.

 


Other Chairs

Driver Seat with Waterproof Seat Cover

While the driver’s seat of my car is physically comfortable, what makes me enjoy sitting in it the most is how it makes me feel mentally/emotionally. I love being in my car’s driver’s seat because it makes me feel in control, as well as introspective. Since I am a person who finds it hard to sit still, I enjoy driving because it feels productive, like I’m going somewhere, even if that means I’m just driving around aimlessly to good music. Often while driving, I self-reflect and come to meaningful realizations. Beyond driving, I’ve also taken numerous naps in my seat  (hence the hanging dreamcatcher) as it is a peaceful place where I can feel genuinely isolated. I think a large part of why I love sitting in my car so much has to do with the fact I still live with my parents and can often feel stifled at home. Sometimes I’ll just sit in my car when I want some time alone. Other times I’ll be sitting with a friend having a deep conversation. Since I spend so much time sitting in my car, my waterproof seat cover is a nice add-on because I don’t have to worry about spilling anything. I enjoy leaning back and pondering life. I look at my car as a vehicle to my outer world and inner world.

Objects, Part 1: Grace Guo

Object I Love

Delonghi Espresso/Cappuccino Machine

I love this espresso/cappuccino machine because it’s simple, easy-to-use, and sleek (just look at those smooth curves; hello contour bias). Even without reading the instructions, the affordances in this machine’s design make it clear to users what actions should be taken of each component. Some of the affordances employed by this machine are listed below:

  • The hinges of the metal lid reveal that this is a lid that swings open from the front.
  • The narrowing mouth of the dispenser indicates that below this is where the drink is dispensed.
  • The metal grills, which are a form of forgiveness in design, help to “minimize the negative consequences of error” (Lidwell, Holden and Butler, 2010) by acting as a security measure in the case that there is an accidental spillage.
  • The four buttons clearly look like buttons that can be pressed. Each button is then made distinguishable through iconic representation that allows the user to quickly differentiate between the size (either a shot or a cup) and type (either an espresso or cappuccino) of drink that will result from pressing the button.
  • The small rectangular toggle indicates that a user can drag the toggle to the right. This then results in the opening of the milk tray. While this feature may not be evident at first, a user will quickly understand its function given this machine’s purpose and through a simple process of elimination.

I thought it might be of interest to add that cognitive conditioning may also play a role in why I find this machine so delightful. Before using this espresso machine, I am usually in a groggy tired state. However, knowing that the espresso shots dispensed by this machine will increase my vitality and thereby my mood, my psycho-pleasure is enhanced while using this machine. After repeatedly using this machine, my body now associates it with the reward of feeling alive. So I guess that may be another reason why I love it.

Object I Strongly Dislike

Roper Dryer Controls

These are the controls of my new electric clothes dryer. I realize that a lot of dryer controls look like this, but just because a design is commonly used does not necessarily make it a good. From the crowded text to the duplicate labels to the awkwardly angled off positions to the ambiguous time measurements, this design is all but easy to use.

On the day that we got this dryer, my mom explained to me, “Make sure when you dry your clothes, don’t use ‘very dry’. You can just go with less dry and keep drying it if it isn’t dry enough.” I didn’t think I’d ever heard ‘dry’ repeated so many times in a sentence. The day inevitably arrived that I needed to use this dryer and my mother’s advice echoed in my brain. However, after arriving at this device, I was taken aback by the number of options. According to Hick’s Law, the number of alternatives increases the amount of time it takes to make a decision and I remember staring at these controls for a few minutes completely dumbfounded. Not only were there a lot of options, at first glance there seemed to be two sets of the same options.

I wasn’t sure which setting to use or which “Less dry” to twist the knob to face. It took me longer than it should have to process the controls and recognize that the disparity between the two “Automatic Dry” options was the level of heat — either low or high. This was because these labels are written in a tiny font that makes them hardly legible. I feel like a better way to design this would have been to show “Low Heat” and “High Heat” as the main headers with  “Automatic Dry” underneath (in a legible font size). This way, it would be easy to pinpoint the difference between the two options.

It was also strange that the high heat “Automatic Dry” seemed to denote a(n) (arbitrary) sense of hierarchy because it was written in a larger font size than for low heat. This made me subconsciously think that it was the default option, so after all that contemplation I finally decided to twist the knob to face the high heat “Less Dry”. Needless to say, my mom had actually been referring to low heat and my clothes shrunk.

Works Cited

Lidwell, W., Holden, K. and Butler, J. (2010). Universal principles of design. 2nd ed. Rockport Publishers, pp.22, 62, 104, 132.

 

Team 5 Principle #2: Chunking

Chunking refers to separating a large body of information into a smaller number of “chunks” so that information can be processed and memorized more easily. A chunk can refer to a string of letters, word, or series of numbers. The optimal number of chunks that can be most efficiently processed by our short-term memories is 4 plus or minus 1 (Lidwell, Holden and Butler, 2010). It is important to note that the limits brought up by this principle are specifically for tasks involving short-term memory. For references that may be scanned (such as a dictionary), chunking sections into 4 or so entries per page would be counterproductive and inefficient.

Example from original source:

 

Chunking examples

The example on the right is an e-learning course by Kaplan EduNeering, which utilizes chunking of the topics on the grey left sidebar as well as on the topics on the main page. The top left example shows how familiar words are more natural for us to chunk together and recall than unfamiliar words. The bottom left example shows how a large string of number (such as a phone number) can be made easier to recall by chunking them into small pieces.

 


Example from online:

Apple.com Human Interface Guidelines

On Apple’s Human Interface Guideline’s page in their developer portal, the content is divided into five digestible chunks. The first four boxes feature different Apple products while the bottom rectangle features additional technologies. Under Technologies, information is further divided into columns of four.  However, a critical observation is that the alphabetical ordering of their technologies seems a bit arbitrary; the way the rows are divided make the four items in each column seem like they might be related when in fact they aren’t. However, this may be due to the fact it is difficult to divide the content into four perfect groups of four technologies that are related.

 


Example from real life:

Chunking book example

In this example, I’ve divided the page on Chunking from “Universal Principles of Design” into four unironic chunks. This was to help me remember the key points of what I wanted to talk about in this very post.

 

 

 

Works Cited

Human Interface Guidelines. (2018) Retrieved from https://developer.apple.com/design/human-interface-guidelines/

Lidwell, W., Holden, K. and Butler, J. (2010). Universal principles of design. 2nd ed. Rockport Publishers, pp.27,40.

Team 5 Principle #1: Anthropomorphic Form

Anthropomorphic forms are forms that possess humanoid characteristics. People have a tendency to be drawn to human-like forms or patterns because we are predisposed to be drawn to forms that resemble us. Humanoid designs are often good at grabbing a person’s attention while exuding a positive emotional impression (Lidwell, Holden and Butler, 2010). However, it is important to note that abstract anthropomorphic forms lead to more positive reactions than more realistic anthropomorphic forms such as lifelike robots, which can sometimes result in a person feeling unsettled or even repulsed (AKA uncanny valley). Therefore, our positive bias towards anthropomorphic forms is more evident when the form appears only slightly human.

Example from original source:

method dish bottles
The Method Dish Soap bottle (left) designed by Karim Rashid vs. the modern day replacement

 

The Method Dish Soap bottle (left) was made to resemble a female breast and elicited a strong positive response in people because they have positive associations with breastfeeding. Moreover, this anthropomorphic bottle gave it personality, attracted attention, and even worked as an aesthetic art piece that livened up a space. In contrast, the replacement bottle (right) looks bland and uninteresting and fades into all the other soap bottle designs.

 


Example from online:

MUSIO AI
Musio AI Bot

This is Musio, an AI robot assistant that seemingly has emotions and can engage in fluid conversations with a user using machine learning. Musio’s design features two eyes, two ears, a head, two arms, two legs, and a heart too. However, its form looks far from realistic. In fact, it resembles more of a cat. On top of that, its short legs make it look almost cartoon-like which adds to the cute factor.

 


Real life example:

MammaChia’s Chia Squeeze

This right here is my main squeeze: MamaChia’s Chia Squeeze drink in strawberry banana. It took everything in me not to squeeze this package right then and there. Everything from the sensual feminine silhouette to the font that was chosen to the vibrant shade of fuschia of the packaging exudes vitality, femininity, and sweet chia goodness. The sides of the package curve inwards like the waist of a goddess, seducing me with her organic wholesomeness. In the Chia Squeeze’s case, its anthropomorphic form follows its function, as the curves gave me a solid and comfortable grip.  I also quite enjoy how the form of this package ties it in with the brand. MammaChia brings about associations with a mother figure who is nurturing and wants us to be well fed. The silhouette of an attractive female form further enhances that association and the curvy package ties it all together.

 

Works Cited

Musio: Your Curious New Friend. (2015) Retrieved from https://www.indiegogo.com/projects/musio-your-curious-new-friend

Lidwell, W., Holden, K. and Butler, J. (2010). Universal principles of design. 2nd ed. Rockport Publishers, pp.27,40.

Histories: Grace Guo

This isn’t just any trashcan, it’s a Walt Disney trashcan.

While most people know Walt Disney as the man who created our first theme park, it is a lesser known fact that he revolutionalized the trash tossing experience and created our modern day trashcan design. His objective was to encourage parkgoers to throw away trash more frequently so the theme park could be kept clean.

Before Walt’s innovation, trashcans were uncovered mesh cans with holes in them. What this meant was that the trash inside was both visible and smelly. This didn’t exactly beckon for people to come hither, nor did it promote Disney’s vision of “the happiest place on earth”.

The old trashcans simply stunk.

 

Walt combated the immodest trashcans of his era with a revolutionary new design — a rectangularly shaped bin with a lid and two flaps. Not only did this new trashcan conceal the unsightly trash within, but it also cleverly trapped the smell. However, his vision did not end there.

Walt wanted to do more than merely change the design of a trashcan, he wanted to change the experience of throwing away trash and make it more accessible.

 

To do this, he would pick a starting point and begin walking while eating a hotdog. When he finished his hotdog about 30 steps in, he would place another trashcan. In this way, he imagined that parkgoers would always have a place to conveniently throw away trash.

Since then, Disneyland trashcans have become so iconic that the theme park sells salt and pepper shakers in the shape of trashcans. Disneyland even has a robot mascot by the name of Push the Talking Trash Can. This just goes to show how the power of design can turn something seemingly gross into a lovable attraction.