Exercise 3.3: Christine B. & Tiffany T. (Team 12)

Sunshine News Report
December 10, 2029

Balboa Park Grand Opening!

The re-grand opening of Balboa Park will be this weekend. Admission will be 50% off for the first hundred people in line. This is quite a deal as tickets are $350 for children and $500 for adults.  This will be the Park’s fifth grand opening since it became privately owned by Sunshine Corporation. Sunshine Corporation also owns a chain of grocery stores, E-commorce retail stores, Disneyland and the air rights to most of San Diego.

The re-grand opening promises to be the cultural oasis of your dreams. Visitors are not required but encouraged to tour the park using AR glasses for the educational experience of a lifetime. The park is now open 24 hours a day seven days a week! Feeling anxious about lines? Don’t worry, Balboa Park now offers virtual lines while you visit other park attractions. Don’t believe the buzz? Visit the park for yourself!

Project 3, Part 1: Christine B. & Tiffany T. (Group 12)

(Working Draft)

Idea 1: AR Technology
Balboa Park is a place that is visited by many locals and tourists on a daily places. There is plenty to do, see and learn. We were thinking about enhancing the experience by using AR Technology in an app. When people hold their phones over certain parts of the park, they can see the overlay of information and virtual objects that tells them more about the site they are at.

 

Idea 2: Scavenger Hunt Event
Every so often, Balboa Park hosts events that are free for guests to visit. We were trying to see how we can increase visitation and the overall experience. We thought it would be interesting to develop a scavenger hunt application where people will have to use clues and collect virtual objects. This hopefully not only gets more people to visit parts of the park that are less popular but also serves as a teaching tool as well.

 

Idea 3: Art Installation 
We were inspired by “The Gates” exhibit that was located at Central Park in New York City. We thought it would be interesting to have local artists come together to submit ideas for an art installation.  It would be interactive and something that only be there for a short period of time.

FINAL PRODUCT POSTED BY CHRISTINE BENEDICT HERE:

https://spark.adobe.com/page/Ww0uUTLLesAcu/

Exercise 3.2, Personas: Tiffany Tam

Persona

Scenario:
Saya is a graduate student studying in the United States. She comes from an upper class family and is financially supported by her parents who live in Shanghai, China. She loves to travel with her friends and is currently on a trip in San Diego where she is checking out museums at Balboa Park. English is not her primary language and she does not like asking for directions. Her friends and her are using a map to figure out where they should go next. They decide to go to “San Diego Museum of Art” and follow their map to get to their destination.

Storyboard

Narratives: Tiffany Tam

While going through some receipts I realized that I impulse shop at grocery stores so I wanted to write a narrative around that. On one receipt I had bought a lot of healthy items and was pretty proud of myself until I saw at the very top of the list, I managed to slip some chocolate candy into my basket. This reminds me of my observation site I chose because that area is surrounded by delicious pastry shops, chocolate boutiques and famous ice cream creameries. It is almost impossible to visit that area without leaving with something delicious!

Geographies, Part 2: Tiffany Tam

This assignment was both difficult and enlightening. I found it difficult because it became quite a task juggling between sketching and keeping track of where I left off with the directions. It took a little bit of time to get in the groove of sketching while standing, I eventually used walls and any other flat surfaces I could find to anchor my clipboard. That aside, I found it to be a pretty enlightening experience. I walk around this area frequently, but I’m usually too busy trying to get to my destination to even pay attention to what is going on around me. I discovered new restaurants, murals and even some new side streets. I noticed this really cool art detail beneath a tree that I had not seen before and I walk by that tree at least 3 times a day. It made me wonder, do other people notice these things? Are people who don’t frequent this area more likely to see it? Am I just more “jaded” and take it for granted?This assignment showed me that I need to take off my headphones and start paying attention to the details around me. I feel inspired, motivated and even a little re-energized to design.

Informations, Part 3: Tiffany Tam

PREFACE: I apologize for the terrible photos I am about to provide. Surprisingly there aren’t too many political signs posted where I am located but the few that I did see were while I was driving so the photo quality is not great.

Sign that I Like:

The sign for Esteves is great because it is legible and simple. I know what the person is running for and can read it quickly while I drive by. There is balance of elements and the choice of colors were intentional and legible. Color is used here to show patriotism (red, white and blue) and is a universal symbol in the United States. Highlighting is used here to show the important elements of the sign (name). Bold type faces and color is used here to bring attention to areas of the image.

Sign that I Hate: 

This sign for David Cohen is not great. I saw the name “COHEN” but I could not read any of the other text on the sign. I had to do a google search to figure out what this individual was running for. The red text on blue background is very hard to read and the text for “Berryessa School Board” was too fine for it to be legible on a sign.  Color is also used here to show patriotism but not as effectively as Esteves. This sign seems to try to follow the Gutenberg Diagram by showing the key information at the top left (The name), the weak fallow area (the books which represents education) and the actual position on the terminal area (position they candidate is running for). Highlighting is actually used well in this sign to show the last name and the position he is running for through the use of icons. This doesn’t negate the fact that the red against the blue is hard to see. 

Project 2 : Tiffany Tam

Part 3: Final Map

FULL RES PDF

I decided to keep four of my five forces for my final map (Store Fronts, Bicyclists, Dirty Streets and Street Parking). After looking at feedback and attending office hours, I decided to focus on the relationship between people and my five forces. The map uses gradation to show general activity and frequency of that activity based on some observations I have made. For example,  the darkest green dotted line represents the most used path for bicyclists and the lightest green is the least used path. Although there are bike lanes clearly marked on many streets, I felt it was important to show which ones got used the most. I noticed bicycles preferred one street over another. For Dirty Streets, I decided to follow Alex’s recommendation and showed which streets tend to have the most trash. You will notice that the side with the most trash also has the least bicyclists. For the force Store Fronts I used shades of blue to represent the most viewed store fronts to the least based on street activity and store. I determined this based on what the store is and whether or not they had store front displays. For example, restaurants tended to have less people stopping to look at their store fronts relative to retail stores. Lastly, for Street Parking I decided to show what streets had the most parked vehicles instead of street meters and the number of hours you’re allowed to park. I realized that a lot of the parking in the smaller blocks were either 2 hours or permit parking which meant that people could park for longer periods of time. I noticed that permit parking areas were always filled with vehicles, thus making the meters and street parking signs pretty obsolete. I also approached this with the idea that I wanted some of these features added into tourist maps or google maps. I would love it if google maps told me what area is the best to park in or which bike lanes to take for the best ride.


PROJECT 2: PART 2

UPDATE: Based on feedback and newly found information, I decided to update my map of the 5 spacial forces.

FORCE 1: WINDOW DISPLAYS

FORCE 2: STREET METERS

FORCE 3: DIRTY STREETS

FORCE 4: BICYCLE LANES

FORCE 5: SUNSHINE


PART 1: SPATIAL FORCES

Window displays: Window displays like this  statue are possible forces because it stops pedestrians in their tracks and catches their eye. People I observed would stop, point and some even grabbed their friend to pull them back to look at it. Some people enter the stores once they look through the windows at the displays.

 

Street Meters: I think that street meters are forces because it affects where people park and whether or not they park. People who park usually have to get out of their vehicles, walk up close to the meter to read the details of the number of hours they can stay parked and how much it costs. This not only determines whether people come into the space but it also determines the duration.

Dirty Street floors: This is a force, especially in San Francisco, because it determines how people walk. People weave, hop and skip over parts of the floor that are really dirty. It is also common knowledge for locals to watch where you are walking when you are in the city.  It just so happens that there is a vet located on this street so pets are frequently urinating on the streets and people are always avoiding it.

Bicycle Lanes & Bicyclists: San Francisco is a very bike friendly city with bike lanes clearly marked on many of its streets. The street I am observing has a popular bike store so bicyclists and their bikes are frequent visitors. Many bicyclists sped through the bike lanes during my observation and unlike other places I have seen, everyone (motor vehicles and pedestrians) respected the bike lane and kept off of it.

Sunshine: Sunshine is a big force in this area. This street generally gets a lot of sunshine and the amount of sunshine can affect the amount of people who are outside. On this particular day of observation, it was a beautiful 68 degrees and the sun was shining bright. People were sitting outside eating and almost everyone that walked by had their sunglasses on. The sunshine also impacts how people dress and how they feel.

Informations, Part 2: Tiffany Tam

The Disneyland Park map is of one of the first “maps” I was exposed to and actually had to use. I love this map because it will probably be some of the few remaining maps that still need to get printed. I love using maps like this to navigate around theme parks and as a visual learner, it was pretty easy for me to figure out as a kid. Corner would probably categorize this map as more of a “tracing” than a “map” but I still think it has value. There was nothing more satisfying than being to tell your parents where to go and be correct.

 

Design Principles Used: 

Entry Point is used in this map of Disneyland by drawing your attention to the walkway that converges and meets at the center of the map. A bright red sign that reads “Main Street USA” also draws your attention to that part of the map. Entry Points are important for these types of maps because it allows visitors to get oriented with the park and helps with navigation of the park.

Iconic Representation is the use of pictures to help with recognition and recall. It is used in this map to help visitors locate rides, restrooms and restaurants faster than if it were to be written out. Similar Icons, Example Icons, Symbolic Icons and Arbitrary Icons are all used in this map and serves as both space efficient alternative as well as a means to draw attention to a specific part of the map.

Color is used in this map to group elements and enhance aesthetics. The map uses colors to separated out different parts of the park and to help organize the information for that specific area. The key is color coded to match back to the region of the map it is referencing.

Wayfinding is used in the design of the Disneyland map because it uses environmental navigation (like landmarks) to help visitors navigate through the park. I added this extra principle because I think it is a important one for maps in general. Wayfinding helps with orientation, route decision, route monitoring and destination recognition by featuring recognizable landmarks.


References:

Corner, James. “The Agency of Mapping: Speculation, Critique and Invention.” The Map Reader, 2011, pp. 89–101.

Lidwell, William, et al. Universal Principles of Design. Rockport, 2010.

Disneyland Map Here

 

 

Objects, Part 2: Tiffany Tam

A. Wooden Dining Chair: This foldable wooden chair is found in the kitchen of my office. I always take notice to it because it is originally made and intended for the outdoors. It folds for easy storage but it folds from the back and not the front which makes it hard to operate. Although it doesn’t look like it, it is pretty comfy and is so easy to clean making it a perfect (although unintended) kitchen chair.

B. Industrial Stool: The silver metal stool is located in the storefront of where I work. It has a rustic vibe, I love the look and it is more than likely mass produced. It is too high for the counter where it’s located so I have to slouch over my computer when using that work station. It is not intended for long term use and serves its purpose as decor.

C. Office Chair: This rolling chair with a mesh back is the only one of its kind in our office. It is located in one of our meeting rooms and no one is sure how it got there. It is probably the most comfortable chair in the office and serves to be ergonomic and functional. You can lean back on it, move around with ease and adjustments can be made to fit the person sitting in it. It promotes good posture and makes me feel like I should sit up straight whenever I sit in it.

D. Starbucks Chair: This wooden chair is located at a Starbucks in Oakland. I like that the chair matches the design of the table. It is unique in that there are grooves in the seat for where your thighs rest. It is relatively comfortable and a good height for the table. One thing I did dislike about this chair is that it is very heavy. When you move it in and out it makes a really annoying loud noise disrupting everyone else in the cafe.

E. Airport Chairs: These chairs were located in the Las Vegas airport. They are made with (I assume) polyester and metal. There are arms between each seat to separate one seat from another, which also serves as a great barrier between you and the stranger next to you. It separates space but also prevents people from laying on multiple chairs to sleep. The way the back is positioned makes me feel like I can lay back and relax.

F. Bart Chairs: These are the chairs located on Bart (Bay Area Rapid Transit). They are made of water resistant material for easy cleaning. I use Bart every day for 2 hours a day and am constantly thinking about how dirty these seats are because of the amount of people that use them daily versus how often they actually clean them. What is striking is that there are no arm rests dividing the seats. People crowd around you during rush hour and there is no sense of privacy. They are cushioned but not that comfortable and very worn down.

G. Kaiju Couch: This couch is located in our retail store. It has a custom made print cover of a kaiju cage match scene. The couch itself was bought second hand and reupholstered by our in house pattern maker. It is a representation of our quirky company culture and a conversation starter. I can lounge on it and appreciate how unique it is. According to Cranz, “They (artists) used chairs as an opportunity to engage in social criticism and comment on social arrangements, including status, even to make visual puns,” and this chair is all about starting comments and social interaction.

H. Island Stool: This stool is located around the kitchen island at my parent’s house in Las Vegas. This is where the family sits to eat dinner. It doesn’t feel like a cozy family dinner chair, the striking metal back reads very unwelcoming to me; like metal gates blocking entry ways. It is not particularly comfortable, very heavy and is supposed to rotate in circles but doesn’t do so easily. My parents purchased this for aesthetics and not comfort, “If the shape of a chair communicates the right message, we don’t care how it feels physically. How it feels emotionally is what counts,” (Cranz, 67).

I. My Office Chair: This is my office chair and I despise it. We have standing desks and higher stools for us to sit in when we don’t want to stand. It is poorly designed, the foot stool is broken so my legs dangle; by the end of the day I have knee pain. The seat is curved, the back support is flimsy so when you lean back you feel like you’re going to fall off the chair. I don’t stand as much as I should and I’m starting to think that we got uncomfortable chairs to promote more standing.

J. Home Couch: This is the couch I lounge around on in my own home. It is “L” shaped, large and perfect for binge watching Netflix. It is made with durable poly linen and matches the decor in the rest of the house. I have had it for four years and it has survived 3 moves. My favorite thing to do is to take naps on it (which I don’t get to do anymore)! It is not too soft and not too hard and has maintained it’s firmness all this time. 

K. Blush Velvet Accent Chair: The blush and gold colored accent chair lives in my bedroom. It has been sat on a total of 5 times and was a splurge purchase from West Elm. It is beautiful, modern, decorative and very comfortable. I can lean back on it and lounge on it whenever I please. I love that it is large and as Cranz mentioned in the reading, I subconsciously feel like a queen in it, “the bigger the chair, the more power and status accrues to the sitter.”

L. Chair on Chair: The bone colored accent chair is located in the guest room of my parent’s house. The striking feature of this is the massage chair on top of the chair that is remote controlled. I took a picture of it because it didn’t seem like the best chair to use for this purpose but it seems to work. It is super comfortable and the massage pads works great on it. The chair is firm and gives enough support for your back during the massage. It is not particularly beautiful with the current set up, which is probably why it’s tucked away in a private room but it has great purpose.


Citation

Cranz, Galen. The Chair: Rethinking Culture, Body, and Design. W.W. Norton & Company, 2000.

 

Objects, Part 1: Tiffany Tam

Power Pressure Cooker XL

A object that I love is my Electric Power Pressure Cooker XL. Why do I love it? Because it cooks me delicious food FAST. I have owned it for over two years and have used it almost every week to meal prep. It is so good, I would argue that if you owned this, you could survive without a kitchen. This pressure cooker is very easy to use and the visibility of all functions are not only indicated with words but with pictures too. There are 10 buttons: Delay time, Time Adjustment, Power/Cancel, Canning, Soup, Slow Cook, Rice/Risotto, Beans, Vegetables, Meat. To cook a meal, you add the required ingredients, press the button for the corresponding “type” of food and set the time. There is also appropriate feedback designed into the product. The buttons beep and light up when you press on it and a digital display lets you know the remaining cook time. The only complaint I have is that you aren’t given the option of cooking something longer than 20 minutes. Although most pressure cooker recipes don’t require more than 20 minutes, there are times I would like to be able to leave the pressure cooker on for a little bit longer. This constraint is probably built in for my own safety but I have found a workaround so it’s not really a big deal.

 

Misery Faucet

Although this product wasn’t in my house, I hated it so much I felt the need to write about it.  I came across this faucet at my parents house when I visited them over the weekend. The faucet has a handle that affords to be turned but when I turned it nothing happened. I proceeded to move the handle back and forth with no luck, I thought that I broke the faucet. I had to call my dad and ask him if the faucet was broken, and he chuckled and said “it’s sensor operated.” I waved my hand all around the faucet with no luck. It turned out that the sensor was behind the spout. There was no visible indicator of where the sensor would be located. To add more fuel to the fire, you have leave the faucet handle on the ON setting in order for water to actually come out. If you turn the handle to the OFF setting, then the sensor stops working. What is the point of that handle if running the water is operated by a sensor? There is also no feedback when you turn the faucet on (literally nothing happens). The faucet did not need the handle, it was an unnecessary constraint that made me believe the faucet was broken.

I would also like to note that my uncle (who happens to live next door to my parents) also has the same faucet but the sensor is located at the TOP of the faucet and not the back. So when I tried to use his faucet, I had to wave my hands around the object for 2 minutes before I figured out how to turn it on. I am not sure what brand designed these particular faucets but I know I am not buying them anytime soon. How can there be no indicators or visibility of where the sensor is!

Team 9 Principle #4: Self-Similarity

Self-Similarity is a property in which individual pieces are similar in composition to the sum of the pieces. Think of it as Russian matryoshka dolls where each piece is buried within one another (Agnati et al, 2009). Self-Similarity is a “meta” property and can be seen in nature as the result of recursion. Recursion is the process in which a system takes the input it receives, changes it a little and feeds it back out. Examples of this in nature are coastlines, Romanesco Broccoli and Peacock feathers.  Self-similarity in nature suggests an underlying tool that humans can use for structuring, modeling and improving man made pieces (Lidwell, 2010).

Example 1 (UPD Source): Valley of Seahorse, Smaller and Smaller, & Mona Lisa Mosaic

This is the example provided in Universal Principles of Design. They include images of the Valley of Seahorses, artwork by M.C. Escher and a photomosaic by Robert Silvers.The Valley of Seahorses are a region of the Mandelbrot Set that shows self-similarity on every level.The artwork titled Smaller and Smaller by M.C. Escher is comprised of reptilian forms pieced together to create a tunnel. The photomosaic by Robert Silvers uses 800 classic art  images to create a larger image of the Mona Lisa.

Example 2 (Internet Source): Internet Traffic

Internet or WWW traffic itself exhibits behaviors consistent with self-similarity (Crovella and Bestavros, 1996). This image represents internet traffic in a fractal model where hubs or websites are represented. The larger hubs represent the popular websites and the smaller ones represent the less tess traveled sites (Nucilli, www.ranker.com). Each large hub is made up of smaller hubs thus graphically, the traffic produced by internet traffic is an example of Self-similarity.

Example 3 (Non-Internet Source): Leaf from fern tree

This is a fern leaf I found in the backyard of my house. It is an example of self-similarity through the recursion process in nature. Each leaf is composed of smaller but similar leafs which in turns makes a larger leaf.


References

Agnati, Luigi F., et al. “Mosaic, Self-Similarity Logic and Biological Attraction Principles.” Communicative & Integrative Biology, vol. 2, no. 6, 2009, pp. 552–563., doi:10.4161/cib.2.6.9644.

Lidwell, William, et al. Universal Principles of Design 125 Ways to Enhance Usability, Influence Perception, Increase Appeal, Make Better Design Decisions, and Teach through Design. Rockport, 2010.

Crovella, Mark E., and Azer Bestavros. “Self-Similarity in World Wide Web Traffic.” Proceedings of the 1996 ACM SIGMETRICS International Conference on Measurement and Modeling of Computer Systems – SIGMETRICS 96, 1996, doi:10.1145/233013.233038.

“13 Natural Instances Of ‘Self-Similarity’ That Hint At The Math Behind The Cosmos.” Ranker, www.ranker.com/list/weird-cases-of-self-similarity/rylee_en. https://www.ranker.com/list/weird-cases-of-self-similarity/rylee_en

Team 9 Principle #3: Mnemonic Device

Mnemonic devices are used to make information more simple or meaningful so that they are more easily remembered. They beneficial because they serve as learning strategies that enhance and help with recall of information (Bellezza, 1981). This can be done through imagery or words to connect something unfamiliar to something that is familiar (Lidwell, 2010). Mnemonic learning uses the following three memory processes: symbolizing, organizing and associating (Bellezza and McDaniel, 2004). Examples of mnemonic devices include Keyword, Rhyme, Feature-Name and First Letter. Keyword is using similar words or phrases to associate with the original. Rhyme is when phrases are linked through rhyming schemes to help with recall. Feature-Name is a word that is related to one of the features linked to the original. First-Letter is when the first letter of the items form a meaningful phrase. (Lidwell, 2010)

Example 1 (UPD Source): Logos

In Universal Principles of Design, examples of Mnemonic Device were shown in form of clever logos that use different mnemonic devices to make them more memorable. This included logos from Hip Dance Studio, Ram Memory, Treehouse Lofts, Community Police and Vine Wines. Each logo used images to keywords or feature-names to help with memory recall.

Example 2 (Internet Source): The Onion

The Onion is a digital media company that publishes satire news based on current events and both international and national news. Their logo is a image of a onion next to their company name The Onion. Using imagery to leverage familiar concepts makes the logo more memorable.

Example 3 (Non-Internet Source): ROY G. BIV

ROY G. BIV is a mnemonic device taught and used by many to remember the color and order of the rainbow. Each letter of ROY G. BIV stands for a color: Red, Orange, Yellow, Green, Blue, Indigo and Violet. It is still used to this day to help children recall the order and colors of the rainbow.R


References

Bellezza, Francis S. “Mnemonic Devices: Classification, Characteristics, and Criteria.” Review of Educational Research, vol. 51, no. 2, 1981, p. 247., doi:10.2307/1170198.

Bellezza, Francis S., and Mark A. McDaniel. “Mnemonic Devices.” Learning and Memory, edited by John H. Byrne, 2nd ed., Macmillan Reference USA, 2004, pp. 393-395. Gale Virtual Reference Library, http://link.galegroup.com/apps/doc/CX3407100140/GVRL?u=univca20&sid=GVRL&xid=83c4068a. Accessed 12 Oct. 2018.

Lidwell, William, et al. Universal Principles of Design 125 Ways to Enhance Usability, Influence Perception, Increase Appeal, Make Better Design Decisions, and Teach through Design. Rockport, 2010.

“Mnemonic Device for the Order and the Colors of the Rainbow.” Mnemonic Devices Memory Tools, www.mnemonic-device.com/weather/roy-g-biv/.

Histories: Tiffany Tam

This is a website called Talkspace, and it is what I call modern day therapy. The website and app uses different communication channels with different levels of media richness. Unlike traditional therapy where you have to schedule a time with your therapist and visit them in their office, this app lets you text, facetime or call your therapist in the comfort of your own home. You can text your therapist 24 hours a day 7 days a week and they respond within a given time frame. Depending on the type of membership, fees are paid monthly and range from $198 to $316 . This might seem like a lot at first, but compared to traditional costs of therapy, this can be very cost saving alternative. The app itself is very easy to use and easy to understand, and more importantly it makes users feel comfortable.

This website and app is inspiring to me in two ways. First, it is very well designed and uses a lot of the same functions as other messaging systems; this makes it very easy to learn and start using. It also builds trust and alleviates any frustration a new user might have while using the service. Second, it really meets a need that is not only important but often ignored or not talked about. Therapy (I call it Mental Spa Day) is important to our mental well-being and making it more accessible will not only make it easier for more people to use but hopefully change the perception about therapy.