Grand ARM is down for service 2/4/2020

Instrument Status 1 Comment »

One of the Grand ARM’s rotary pump is leaking and needed to be replaced and the water chiller pump was also leaking. We put the scope in sleep and then JEOL is going to replace the bad rotary pump as well as the leaky water chiller pump today. We expect this service will be done by the end of today.

2800 Gun replacement started afternoon of 1/29/2020

Instrument Status 3 Comments »

2800 gun replacement has started and the scope is not available for users till the new gun is conditioned and brought up. Stay tuned for the progress.

FIB on Tescan SEM/FIB problem on 1/25/2020 and up on 2/11/2020

Instrument Status 3 Comments »

LIMS source of Tescan GAIA3 has run out. So FIB is down now,  but you may still use its SEM function.

2100 is operational at 1/13/2020

Instrument Status No Comments »

2100 is operational temporarily with FEG running at high temperature. A new gun is ordered.

Tescan SEM is down on 1/13/2020 and up on 1/14/2020

Instrument Status 1 Comment »

A user caused a problem now because the GIS hits the stage. Waiting for service review.

Hitachi Regulus 8230 SEM was down on 1/7/2020 and up on 1/10/2020

Instrument Status 1 Comment »

Hitachi Regulus 8230 SEM was down on 1/7/2020 because of water issue. Engineer will be on site to fix the problem tomorrow.

2800 is down

Instrument Status No Comments »

2800 is down and the JEOL engineer is working on diagnosis.

 

 

2100F is down due to gun problem.

Instrument Status No Comments »

The gun appears dead and we are working with JEOL to get a replacement as soon as possible.

Quanta 3D SEM/FIB is down on 11/20/2019 and up on 11/25/2019

Instrument Status 1 Comment »

This SEM is down because of vacuum problem and unstable gun. FEI engineer will be on site for repair. We will keep you posted for any updates

Thanks!

 

Gatan Plasma cleaner down on 10/30/2019 and up on 11/27/2019

Instrument Status 1 Comment »

Plasma cleaner developed a vacuum problem on Oct 30. We have been contacting the vender for trouble shooting. So far, there is no luck. We are going to ship the instrument to factory for repair. We are waiting for a special shipping container now. We will keep you posted for the progress.

 


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