FYI. I think we are all aware of these problems but I like how simply the author states and lists them.
http://sr.ithaka.org/sites/default/files/files/SR_Issue_Brief_Meeting_Researchers_Where_They_Start_032615.pdf
By Roger Schonfeld. (15 pages)
“On finding an article one would like to read that is available online and licensed by one’s library, a researcher should never have to click seven, ten, or a dozen times, as is completely common today when working off-campus, to gain access to an article that, even so, cannot be read comfortably on a small screen. Let alone to click so many times only to find the article is not available through one’s university library! Some of these problems are driving researchers away from using licensed e-resources and towards materials that are available on the open web, although others are encountered equally with open access providers as well. As an information ecosystem, libraries, content providers, and intermediaries, are collectively failing to meet the needs of their users.”
This article claims that libraries are failing in 6 ways:
- The library is not the starting point.
- The campus is not the work location.
- The proxy is not the answer.
- The index is not current.
- The PC is not the device.
- User accounts are not well implemented.
Issues to consider when we are talking to vendors and publishers.
This issue about the index not being current is just slightly inaccurate. One is tempted to think that Google would capture metadata before an A&I, but it does not always do that in my experience. In fact, I have seen a lag in Google Scholar as long as 6 months for some publications. In other instances, the A&I has a privileged relationship to the publication – take for example, PsycARTICLES.
This does remind me that an instructional emphasis on the high value of using the virtual private network as both security for other types of transactions in the world in addition to library content delivery might offer some traction. That said, I’m writing this comment without the benefit of being logged into the VPN (opps).