Why Process Improvement?
Continuous improvement embodies a proactive mindset that shapes our perspective on tasks and methodologies while embracing an adaptable mindset. Its core essence lies in enhancing the speed and efficiency of our service delivery, both within our individual responsibilities and across the entire campus.
Over the course of several years, our academic domain has experienced remarkable growth; however, this expansion has not been equally paralleled in administrative support. This situation calls upon committees like the SSoE PIC to evaluate our operational strategies, employing lean principles and process enhancements. This commitment stems from our dedication to the campus community, our personnel, and responsible resource management.
The ethos of continuous improvement fosters teamwork and the grassroots development of workflows, cultivating creativity and enthusiasm outside of hierarchical directives. This approach empowers us to co-create and refine procedures organically, promoting innovation and efficiency.
~ SSoE Process Improvement (c/o Amy S. Ricks)