Information on effectively supporting the varying needs of students in a remote teaching environment
News & Updates
In the transition to remote teaching, we encourage all faculty to view week 1 as a soft start that allows for adjustment to technology and modes of delivery.
Read more: Some Tips for Week 1
The Division of Teaching Excellence and Innovation and the Office of Information Technology have partnered on a series of webinars to ensure that your transition to teaching online is as smooth as possible. We know that the move to remote instruction for Spring quarter has presented many new challenges, and we are here to support you through all of them.
DTEI will be hosting "Set up a remote course with Canvas, Zoom, and Yuja" webinars on Monday 3/30, Tuesday 3/31, and Wednesday 4/1 at 10am via Zoom; no RSVP is needed.
We have been made aware of incidents at other Universities where bad actors have been exploiting misconfigured Zoom to interrupt live instruction.
In cooperation with OIT, several settings to improve Zoom have been set as default for the campus. These include only allowing a session instructor to screen share or annotate a session, as well as muting of new participants upon entry.
In addition, we strongly advise all faculty to review and set other settings to improve Zoom security using the instructions below. These should be set prior to the start of a course, and you will only need to adjust these settings one time. Settings include creating a waiting room for unauthenticated users, using a password for your session, and more.
If a student disrupts one of your class sessions, please know that UCI’s Office of Academic Integrity and Student Affairs is available to answer your student conduct questions.
Visit the step by step Zoom configuration page for full instructions.
For any assistance with these settings, please contact the OIT Help Desk at firstname.lastname@example.org.
Vice Provost for Teaching and Learning
Dean, Division of Undergraduate Education
The University has made available a number of laptops to loan to students with technology needs that they are unable to meet with their personal equipment when remote from the campus.
For more information, please see the Student Laptop Loan Program page on UCI Learn Anywhere →
If you are using YuJa (particularly useful because of its stability) and/orZoom (particularly useful for office hours and real-time engagement), have at least one short test run for you and your students as a mini-test. Please remember that if you ask TAs to help you with these tasks, those hours count as part of their contracted hours for the quarter.
Remember: one of our core goals is having students develop the capacity of “learning to learn,” and you will likely discover many opportunities to have them reflect on their own processes of learning as they adapt to this new instructional mode.
For many of these items, we have developed resources with more details. In particular, if you are looking for the minimal guide to start remote teaching, please go here, and you can also watch this 15 minutes “getting started” video. I do not want to minimize the challenges many of you face translating a face-to-face experience with a rich history of success to the remote world. I am confident that together, UCI can be a model to other universities in this effort.
Dear UCI Community,
With finals week just around the corner and the uncertainty of the impact of the Coronavirus disease (COVID-19) hovering, I write to share definitive actions that the campus is taking effective immediately, and until further notice.
These decisions are made in support of the concept of “social distancing,” which is a public health concept to reduce the probability of contact between individuals who are or may be carrying a highly contagious disease. Social distancing – which can be effective with as little as a six-feet gap between individuals – helps to prevent infections that are transmitted by droplet (such as coughing, sneezing or touching a contaminated surface). Science shows that reducing the concentration of people in an area can lower the infection risk for everyone involved. The following actions are designed to minimize the need to gather in large groups and spend prolonged time in close proximity with each other in spaces such as classrooms, dining halls, and residential buildings.
- As I mentioned in my March 8 message, while instruction for this week continues to take place in person, instructors are directed to exercise flexibility and to adjust their course practices and policies to accommodate students who cannot attend in-person classes over the next few days.
- Final exams next week will be administered remotely. Departments and instructors should work together to determine the most appropriate solutions for finishing courses and assigning grades, putting student health and success first in their decision making.
- We are transitioning to a remote learning mode for Spring quarter. In limited cases, such as courses involving a lab, studio instruction, or clinical experiences, instructors will need to make accommodations to meet the course requirements whether in person or via an alternative delivery mode. Deans and department chairs will communicate these exceptions by the end of the week after consulting with the provost office. Otherwise, students will be able to receive instruction through distance learning options.
- Graduate students will transition to remote work whenever possible and may also continue work in research labs after consulting with their faculty and departments. Instructional tools and classrooms remain available for hosting online meetings, seminars, and course development. Access to research spaces and other resources necessary for graduate work will continue.
- Students living on campus are strongly encouraged to return to their off-campus residences and, if possible, and to stay at home during the Spring quarter. As described above, Winter quarter final exams and Spring quarter instruction will be available to students living remotely. Students who remain in on-campus housing for the Spring will also receive instruction remotely and should be prepared for reduced on-campus activities and interactions. Dining services will remain open, with modified service options. The Vice Chancellor of Student Affairs will offer guidance on student services and housing in a separate message tomorrow and will create a process for identifying students who wish to move off campus for the remainder of the academic year.
- UCI Health remains fully operational. Employees should follow guidance sent from medical center leadership. Students, residents, fellows and faculty members in the schools of the Susan and Henry Samueli College of Health Sciences will be receiving discipline-specific guidance.
Campus Events & Visits
- All events and gatherings with more than 100 participants are to be canceled. Where possible, you are encouraged to deliver the event in an alternative format. For campus events that continue as scheduled, it is advised that organizers exercise key prevention strategies in event operation plans. Gatherings of less than 100 may also be inconsistent with the practice of social distancing if not properly organized.
- Departments should not require visiting scholars and recruited faculty or graduate students to attend in-person meetings on campus. Necessary interviews and presentations should be done remotely.
- All UCI Athletics events and competitions will continue as closed events. As such there will be no spectators or fans at these events.
- Importantly, the campus is not closing. Campus offices will remain open and most operations will continue. Employees who need to work remotely should contact supervisors for approval. Guidance for supervisors is forthcoming from Human Resources.
- UCI is restricting all non-essential University-sponsored travel – international or domestic, particularly by air or train. Any UCI sponsored travel will require a vice chancellor, dean or chief officer approval. You are encouraged to find alternate means of conducting business as we work to help limit the potential spread of infection to other areas.
- Office of Research has developed guidelines for assumptions in continuity planning that include reduction in available personnel, handling of experiments and data, and research management support. Guidance and information is forthcoming.
Understandably, there will be many questions in the days ahead. We are all committed to getting you timely information quickly, and with as much clarity as possible. However, I recognize that no number of messages or FAQs can answer every question, especially those with uniquely individual circumstances. We have established the UCI Coronavirus (COVID-19) Response Center. Students, staff, faculty, parents, and community partners may call 949-824-9918 or email email@example.com to connect directly for more information.
While there are no confirmed cases of COVID-19 within the UCI community at this time, those with symptoms, especially if they have visited high-risk areas, are encouraged to call their medical providers or the Student Health Center. I encourage you to revisit our previous communications and tips for staying well on the COVID-19 updates webpage.
Thank you for your commitment to a healthy UCI community. Please remember to stay well and look out for each other.
Chancellor Howard Gillman
Dear UCI Faculty,
We write with renewed urgency on the potential challenges we face in delivering the curriculum in light of the rapidly changing coronavirus situation. We all have the shared responsibility to help ensure the continuity of our academic programs, as well as the well-being of our students, faculty and staff.
The Division of Teaching Excellence and Innovation (DTEI) and the Office of Information Technology (OIT) stand ready to provide faculty members with tools and resources to move courses online. The resources below will be updated regularly as new information becomes available:
- You will find a general guide at: http://dtei.uci.edu/teaching-continuity-plan-during-disruption/.
- Specific tools and resources are available at:https://sites.uci.edu/teachanywhere/ and https://techprep.oit.uci.edu/.
- One key tool is Zoom, for hosting virtual classes. The campus is in the process of implementing a University-wide license, but Zoom can be accessed and tested under the current license structure. For details of testing and updates on Zoom, please see http://dtei.uci.edu/teaching-continuity-plan-during-disruption/ (especially the video of the Zoom training session).
- Another key tool is Yuja, for recording lectures and streaming instructional material https://yuja.replay.uci.edu/getting-started/.
- If winter final exams cannot be administered in person, resources are available for secure online test taking and at no cost to students. For information, please email firstname.lastname@example.org.
Some Schools are already planning pilots of online instruction during Week 10. We applaud these efforts and encourage all units to consider undertaking some type of pilot testing during the coming week. Such exercises will familiarize a cohort of instructors with remote teaching, along with revealing potential problems and areas where more resources would be helpful. Please work with the academic leadership in your School or Department to coordinate these efforts. This is a time to pull together with faculty and staff colleagues and to learn from each other.
Staff involved in our teaching mission will provide essential support. Through the network of Senior Advisors and Associate Deans for Undergraduate Education, Vice Provost Dennin and his team will mobilize program and technology staff in Schools and Departments. For direct help from DTEI or OIT staff, send a message to email@example.com.
In accordance with the message from Chancellor Gillman earlier today, we expect that if UCI suspends in-person class meetings, the campus will remain open in other ways. For planning purposes, you may assume that buildings will be open and that you will have access to your office and to classroom facilities. The latest communications from UCI appear on the COVID-19 webpage. Updated FAQs and details about modified campus operations will be posted to this page as they become available.
We thank you for your commitment to delivering a world-class education at UCI, while maintaining the health and safety of our community.
Enrique J. Lavernia, Provost and Executive Vice Chancellor
James Steintrager, Chair of the Academic Senate, Irvine Division
Michael Dennin, Vice Provost for Teaching & Learning and Dean, Division of Undergraduate Education
Instructors & TAs: Need help with Canvas?
24/7 Canvas support is now available to instructors and TAs. All Canvas-related questions should be directed to:
- (855)213-7130 - Canvas Support Hotline
- Live text chat
Students and staff should continue to contact firstname.lastname@example.org for Canvas support.