Changes for iClicker support as of Fall 2023

As of Fall 2023, iClicker base stations are no longer be installed in classrooms permanently, but are still available on request. OIT Classroom Technologies now refers instructors directly to iClicker support for most assistance. 

The primary (but not only) driver of this change is the cost to students. To participate in iClicker activities, students must purchase or rent dedicated iClicker remotes, or they must pay for a subscription to use iClicker online. UCI has a campus-wide license for Poll Everywhere and instructors can help students save money by using Poll Everywhere for classroom response activities.

Given the lower costs for Poll Everywhere, its rapid and growing adoption on campus, and declining iClicker usage, iClicker base stations are no longer standard classroom equipment as of Fall 2023. Instructors can absolutely continue to use iClicker, may request a base station to keep and use as-needed, and will be referred directly to iClicker support for any assistance.

Instructors accustomed to iClicker are strongly encouraged to try Poll Everywhere; learn more: Poll Everywhere at UCI

iClicker is an audience response system designed for instructional use. Students must purchase either a paid subscription to use the web-based application or an iClicker remote for use with a dedicated iClicker base station.

Instructors

Prepare students

You can refer your students to this page for iClicker instructions. If you have a Canvas course space, you can also import a page with basic setup instructions from Canvas Commons here: https://lor.instructure.com/resources/5824b5ec145a40de9a28a57d7bbdaa13?shared

Make sure your students know if you will allow participation only using iClicker remotes, only using iClicker’s web-based interface, or if you will allow both options.

Depending on which participation options you will allow, students will need to purchase a physical iClicker remote or a subscription to the iClicker web-based service.

View current iClicker remote and subscription pricing

If any of your students are having technical difficulties, please refer them to this page and have them contact us if they need additional help.

Get started

iClicker Cloud is already installed on all general assignment classrooms.

If you will be using a laptop or any device other than the installed PC in a general assignment classroom, be sure to Download and install the iClicker Cloud application and create your course.

If any students will be using physical iClicker remotes, request a base station to bring to and from your classroom or wherever you are teaching. You need to connect the base station to either the lectern computer or your own computer (whichever you are using to run your activities) in order for students with remotes to participate.

Configure Canvas

The iClicker Cloud integration with UCI Canvas allows you to sync your roster with iClicker to match students’ names to their registered iClicker accounts, and sync iClicker scores with the Canvas gradebook.

  1. If you haven’t already done so, create your iClicker Cloud course
  2. Open your iClicker Cloud course settings
  3. Open the Integrations tab, and select Connect to Canvas

  4. Select Go to Canvas
  5. Select Authorize
  6. Choose the appropriate Canvas course space and select Next

  7. Choose the appropriate sections within the Canvas course space and select Connect

iClicker will now be connected to the appropriate course space and you can sync scores any time to update students’ iClicker records in your Canvas gradebook.

  1. Make sure you have configured the Canvas integration
  2. Login to https://instructor.reef-education.com/ and open your iClicker course
  3. Open GradeBook on the left side of the screen
  4. Select Sync Grades in the upper-right
  5. Choose the session(s) to include and select Sync in the lower-right
  6. The grade sync may take a little while depending on the size of the class, number of iClicker records to sync, and the speed of your internet connection; when done, you’ll see a success message to confirm that the sync is complete

Run activities

There are two primary ways to run iClicker Cloud polls: synchronous (during a live class session) or asynchronous (where students complete the assignments on their own schedules).

For instructions to run a synchronous iClicker Cloud poll during a live class meeting, see: iClicker – How to run a polling session in iClicker Cloud

For instructions to use the ‘assignments’ option for asynchronous iClicker Cloud assignments, see: iClicker – How to create and manage assignments in iClicker Cloud

Students

Create account

Before you can participate in iClicker activities, you need to set up an account and join your course(s). This applies whether you’re using the app or a remote; with iClicker Cloud, you need an account in order to register remotes.

  1. Open the iClicker app (or website at https://app.reef-education.com/#/login)
  2. Below the sign-in button, find the Select an Institution menu, choose University of California Irvine and press Go
  3. Use your regular UCInetID and password to login through UCI’s single sign-on system (note: if you had an iClicker account set up in the past using your UCI email account, but before the single sign-on was in place, you should be asked to confirm that account by entering your old account’s password; once this is done, you will sign in using your UCInetID from then on)
  4. Click the + sign in the upper-right corner of the Courses screen
  5. Verify that your institution is shown as UC Irvine or if you are prompted for your institution, type “Irvine” to bring up a menu where you should be able to select UC Irvine
  6. Search by either the course title or instructor name
  7. Confirm the course details (including start/end dates) and click Add this course
  8. If you’ll be participating in activities using the iClicker web app (not a physical remote), then you will need to purchase a subscription and if you will be using a remote, you will need to add your remote’s ID to your profile (continue to the next step)
  9. If you’ll be using a physical remote (Important: Make sure your instructor allows remotes! Instructors need to bring and hook up an iClicker base station in order for remotes to work; if they are using web-only participation and not hooking up a base station, remotes will not work) locate your iClicker remote ID (for help, see: Where do I find my remote ID and what if it has worn off?)
  10. Select the menu in the upper-left
  11. Select Profile
  12. Select Register Remotes
  13. Press Register Remote and enter the unique ID found on your remote

Subscription options

Current subscription pricing can be found on iClicker.com.

Find & add courses

  1. Open the iClicker app (or website at https://app.reef-education.com/#/login) and login
  2. Click the + sign in the upper-right corner of the Courses screen
  3. Verify that your institution is shown as UC Irvine or if you are prompted for your institution, type “Irvine” to bring up a menu where you should be able to select UC Irvine
  4. Search by either the course title or instructor name
  5. Confirm the course details (including start/end dates) and click Add this course

Complete activities

  1. If you’re using a remote, make sure to set the frequency to match the iClicker frequency of the base station your instructor is bringing to the classroom (check with your instructor for this information and note that if they are -not- using a base station at all, then remotes will not work and you will need to participate via the web instead)

    For more info, see:
    How to Participate in a Polling Session with an iClicker Remote
    How to Participate in a Quiz with an iClicker Remote

  2. If you’re using the web or mobile app, make sure you have a good wifi signal; see: Wi-fi setup and troubleshooting (pdf)
  3. Open the mobile app on your phone or tablet, or visit https://app.reef-education.com/ from any web browser and find your class
  4. Once your instructor launches the iClicker app, you should see a button to join the session.
  5. You should see a checked-in screen until the instructor asks a Clicker question
  6. Once the instructor asks a question, submit your response and make sure the app shows that your answer was received

Note:
If you turn off your phone between checking in and answering questions, or between questions, you’ll see a Reconnecting screen for a few seconds.

Wifi connection tips

See: Wi-fi setup and troubleshooting (pdf)