Cleaning up the Canvas dashboard

Now that UCI has been up and running with Canvas for a while, instructors have begun to report that past course lists are getting rather long and, in some cases, even causing slow load times or issues in certain Canvas tools.

In consultation with Instructure, the Canvas vendor, we’ve made a change to reduce the clutter in the course menu and on the dashboard.

Going forward, course spaces will automatically move to ‘Past Enrollments’ 12 months after the Registrar releases grades to students. For example, since Spring 2018 grades are released to students on June 22nd, that means Spring 2018 Canvas course spaces will move to past enrollment a year later, on June 22nd, 2019.

Older course spaces remain available to access and review. In addition, instructors can still copy older course space content to newer course spaces or sandboxes, which is our suggested approach to editing an older course for future teaching. Instructors can also contact the EEE Team in the event that they need a past course space unlocked so they can make changes.

To access past Canvas course spaces:

  1. Click ‘Courses’ in the left sidebar, then click ‘All Courses’
  2. Look for ‘Past Enrollments’ below your list of more recent courses

If you have any questions or need to be able to edit a course that’s been moved to past enrollments, please contact us.

DTEI Canvas Transition Assistance in Spring 2018

The Division of Teaching Excellence and Innovation (DTEI) offers teaching consultation and support to help faculty transition to the Canvas platform. Their Spring Quarter schedule is now available. For dates and information on how to attend, please see:

http://dtei.uci.edu/digitallearning/canvas-transition-center/

Faculty can also contact DTEI support to get their questions answered. Just send an email to DTEIsupport@uci.edu and one of their support staff will contact you shortly.

3/23–3/31 2018 Canvas Outage

The issue described below was resolved on Saturday, March 31st. If you have any questions, please contact us.

Starting at 2:45pm on Friday, March 23rd, users began to report issues accessing Canvas.

This issue was caused by an unexpected error in a key campus data file that powers Canvas. We are correcting the problems this caused (see Issue Status, above), as well as putting more robust error checks in place to avoid this problem in the future.

We realize this had a negative impact on both instructors and students. We apologize for the inconvenience and problems this has caused.

Issue Summary

Known Issue Status
Access to Winter 2018 courses on Canvas
If you can’t access a Winter 2018 Canvas course, the course may have been set to conclude by the instructor.
Resolved Saturday, 3/24
Instructor & student access to Spring 2018 courses on Canvas
If you can’t access a Spring 2018 Canvas course, it may not yet be published.
Resolved Thursday, 3/29
TA access to Spring 2018 courses on Canvas Resolved Friday, 3/30
Re-population of groups in Canvas course spaces Resolved Tuesday, 3/27
Access to Winter 2018 & Spring 2018 Canvas course spaces for Observers and Additional Students Resolved Tuesday, 3/27
Ability to create Canvas course spaces Resolved Thursday, 3/29
Up-to-date enrollment data processing for Spring 2018 Resolved Thursday, 3/29
Ability to access existing instructor Canvas sandboxes Resolved Thursday, 3/29
Ability to create instructor Canvas sandboxes Resolved Wednesday, 3/28
Access to Spring 2017 Canvas course spaces Resolved Tuesday, 3/27
Access to Fall 2015 through Fall 2017 Canvas course spaces Resolved Saturday, 3/31
Access to invite-only Canvas Pilot course spaces (Spring & Summer 2015) Resolved Saturday, 3/31
Ability to add Additional Students, Observers, and sections to Canvas course spaces Resolved Thursday, 3/29

 

DTEI Canvas Transition Assistance in Winter 2018

The Division of Teaching Excellence and Innovation (DTEI) offers teaching consultation and support to help faculty transition from EEE Legacy to the Canvas platform. Below, you’ll find information on two DTEI-offered one-on-one support opportunities aimed at helping you easily move your courses. Please note that the schedule listed below is for Winter 2018 only. For the most up-to-date information, see http://dtei.uci.edu/digitallearning/canvas-transition-center/.

DTEI strongly encourages registration or R.S.V.P. to ensure the quality of support provided as well as minimizing the wait time.

(1) The EEE/Canvas Transition Workshop
· Date: Every Friday between Feb. 2 – Mar. 30, 2018
· Time: from 11am to 1pm or 3pm to 5pm
· Location: AIRB 1030 (The 1st floor)
· Registration: https://www.surveymonkey.com/r/ZGDZ2XB

(2) The Open Lab
· Date: Every Wednesday and Thursday between Jan. 31 – Mar. 16, 2018
· Time: from 11 am to 1 pm
· Location: AIRB 3010 (The 3rd floor)
· R.S.V.P. https://www.surveymonkey.com/r/3LN57TC

Faculty can also contact DTEI support and get their questions answered via email. Just send an email to DTEIsupport@uci.edu and one of their support staff will contact you shortly.

Giving waitlisted students Canvas access

If you would like your waitlisted students to have access to Canvas, you can add them using EEE+ GrandCentral.

To add Additional Students to your course, please follow these steps:

1. Go to ‘People’ in your Canvas course space
2. Click on ‘+People’
3. You will be redirected to EEE+ GrandCentral and should see the
Additional Students’ tab for your course
4. Press the ‘Add additional students’ button
5. In the box provided, enter the UCInetIDs of everyone you wish to add, following the formatting guidelines given. Do not enter email addresses (e.g., anteater, not anteater@uci.edu).
6. Click ‘Next’. The information of matched individuals should be
displayed.
7. Click on the ‘Add people’ button to add the students as Additional
Students to your course space.

Once done, the student(s) should be able to access and participate in your course space within approximately 1 hour.

Once the student is officially enrolled in the course then you can remove them as an Additional Student if/when that becomes appropriate.