Main Campus Help Resources
| TOPIC | PHONE | OTHER | |
|---|---|---|---|
| For instructors & TAs | |||
| Remote teaching technologies & assistance | |||
| Canvas for Instructors & TAs | support@instructure.com | Listed in the Canvas Help menu | Live chat |
| EEE+ Tools, EEE Legacy | eee-support@uci.edu | Not available at this time | Help Center |
| Pedagogy & remote teaching | DTEIsupport@uci.edu | Not available at this time |
|
| YuJa Lecture Capture | replay@uci.edu | (949) 824-2222 | – |
| Zoom Video Conference & Lecture Streaming | oit@uci.edu | (949) 824-2222 | – |
| College of Health Sciences faculty | – | – | See who to contact |
| SmartClassrooms & technology assistance |
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| SmartClassrooms & remote instruction assistance | smartclassrooms@uci.edu | (949) 824-8833 | – |
| Equipment rental/loan assistance & general OIT Classroom Tech inquiries | smartclassrooms@uci.edu | (949) 824-5128 | – |
| Remote exam monitoring help |
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| Respondus | – | – | Respondus technical support |
| Anything else related to remote teaching |
|||
| Other technology questions (including VPN, WebAuth, Duo, etc.) | oit@uci.edu | (949) 824-2222 | Website |
| UCI Library Resources | Ask a Librarian | – | Remote Resources |
| Feedback on Teach Anywhere | – | – | Web form |
| Not sure who to contact? | eee-support@uci.edu | Not available at this time | — |
| For students and staff | |||
| Remote exam monitoring help |
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| Respondus | – | – | Online support, including live chat option |
| Remote learning technologies | |||
| Canvas for Students and Staff | eee-support@uci.edu | Not available at this time | – |
| EEE+ Tools, EEE Legacy | eee-support@uci.edu | Not available at this time | – |
| Zoom Video Conference & Lecture Streaming | techprep@uci.edu | (949) 824-2222 | – |
| Anything else related to remote learning |
|||
| Other technology questions (including VPN, WebAuth, Duo, etc.) | oit@uci.edu | (949) 824-2222 | Website |
| UCI Library Resources | Ask a Librarian | – | Remote Resources |
| Feedback on Teach Anywhere | – | – | Web form |
| Not sure who to contact? | eee-support@uci.edu | – | – |